职位描述
工作职能： 1. 全面负责零售店的日常经营和管理工作。 2. 客户管理：了解客户需求，收集来自客户的有价值的信息并反馈给产品经理；负责处理各类客户的投诉和退换货。 3. 产品管理：合理安排店铺内产品的布置，及时储备缺失产品。负责商品陈列顺序和区域管理，商品返仓管理，商品防盗管理，商品库房陈列管理，商品转移管理等。 4. 形象管理：确保店铺整洁有序，电子设备状态完好，办公用品齐全。 5. 存货管理：负责店铺内库存管理，保持准确的存货纪录。 6. 协助财务部门完成现金收款，熟练使用支付宝／POS/微信／Applepay等收款工具并保留好凭条。 职位要求： 1. 热爱摄影并愿意投身此行业。 2. 大专及以上相关学历，具备至少2年相关电子产品同等岗位的经验。 3. 熟练的英语写作及口语能力。 4. 具备较强的沟通，协调 及团队管理能力。 5. 善于处理各种客户关系，应对突发情况。 6. 注重细节，积极乐观，乐于学习和分享 Job Responsibility: 1. Be fully responsible for store’s daily operation and management works . 2. Clients Management: get to know clients' needs and share the valuable information from clients with product manager; be responsible for dealing with various kinds of complaints， goods return or refunding. 3. Products Management: reasonable arrangement of goods in the shop， and timely reserve of absent goods. In charge of display sequence and district administration， management in merchandise reprocess， commodity security， merchandise display at warehouse， and merchandise transfer etc. 4. Image control: keep shop tidy and ordered， electronic equipment in good condition and office supplie are fully prepared. 5. Inventory control: be responsible for stock control， and keep accurate inventory records. 6. Assist financial department in finishing cash gathering， be proficient in using collection tools， such as POS/ Alipay / Wechat pay / Apple pay. etc and keep entry slips. Job requirements: 1. Great interesting of photography and willing to devoted yourself; 2. Junior college degree above， or major in related fields; at least 2-year experience in equivalent position of electronic products; 3. Good English skill in both writing and spoken; 4. Good communication， coordination and team management ability; 5. Good at dealing with various client relationships and response to the emergencies; 6. Pay attention to details， be positive and optimistic and willing to learn and share. 职能类别： 卖场经理/店长 品类经理 微信分享
