职位描述
Job purpose Provide a single point of contact for members and member companies. Manage member relations from the new member recruitment process through the membership renewal process. Build, maintain, and enhance the AmCham understanding of and relationship with members through daily interactions with member and member companies, as well as data collection and maintenance. Working location and time Beijing, 9:00-17:30, Monday- Friday Duties and responsibilities · Responsible for member accounts covering several industry sectors. · Generate leads for potential new members. · Process membership applications and on-boarding. · Improve engagement through interactions with members and coordinating with colleagues to deliver member services. · Process membership renewals. · Maintain and manage member data. · Provide reports on new members and renewals. · Coordinate other membership-related programs, events and promotional campaigns. Qualifications · At least Bachelor’s degree with three years of working experience, preferred in sales, account managing or client service positions. · Fluent in English and Mandarin speaking and writing. · Experience with client interaction via telephone, email and face-to-face meetings. · Comfortable working with detailed data with a focus on accuracy. · Self-directed, motivated team player with exceptional multi-tasking abilities. · Ability to use Office-suite software.
